Privacy Policy

1. Who We Are

Boost Garage ("we", "us", "our") operates from 111-113 Paynes Road, Southampton, SO15 3SF. We are responsible for your personal data collected through this website and in connection with our services. For data queries, contact us at info@boostgarage.co.uk.

2. What Data We Collect

When you use our website or services, we may collect:

• –Name, email address, phone number (when booking or contacting us)
• –Vehicle registration number, make, model, and year
• –Service history and repair records relating to work carried out by us
• –Payment information (processed securely — we do not store card details)
• –IP address and browser information (via standard server logs)
• –Any information you provide in booking forms, contact forms, or reviews

3. How We Use Your Data

We use your data to:

• –Process and confirm your booking requests
• –Contact you regarding your vehicle or service appointment
• –Maintain service records for your vehicle
• –Send booking reminders or MOT expiry reminders (if you've opted in)
• –Improve our website and services
• –Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following lawful bases: contractual necessity (to fulfil your booking), legitimate interest (to maintain service records and improve our business), and your consent (for optional communications).

5. Data Sharing

We do not sell your personal data. We may share data with: our hosting and database providers (Vercel), payment processors, and as required by law. All third-party processors are contractually bound to protect your data.

6. Retention

Booking and service records are retained for 7 years for legal and warranty purposes. Marketing consent records are retained until withdrawn. Server logs are retained for 90 days.

7. Your Rights

Under UK GDPR you have the right to: access your data, correct inaccurate data, request deletion (subject to legal retention requirements), restrict processing, and withdraw consent at any time. To exercise these rights, contact us at info@boostgarage.co.uk.

8. Cookies

We use essential cookies to operate the website. Please see our Cookie Policy for full details.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the latest version. Continued use of our website constitutes acceptance of the updated policy.

10. Contact

For privacy-related queries: info@boostgarage.co.uk or write to us at 111-113 Paynes Road, Southampton, SO15 3SF. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.